Seniors in Service to Our Community

SISC serves as a way to enrich retirement for older adults through significant community service and encourages seniors to bring their lifetime of experience to community organizations and projects. When seniors join, they become part of a national movement of hundreds of thousands of committed, older volunteers striving to help their communities.

Recognition and training for both volunteers and volunteer supervisors, as well as coordination and cooperation with organizations serving as partner agencies are key aspects of SISC operations. While children’s literacy is the primary focus, the program is also dedicated to local food banks, service to veterans and their families, disaster preparedness and disaster relief, and Senior Medicare Patrol. Volunteers also participate at Habitat for Humanity projects, thrift stores, and tourist information centers.

Originally formed in 1974 to serve Guadalupe County, SISC of South Central Texas now serves Guadalupe, Wilson, Comal, and Hays Counties.

Who Can Be An SISC Volunteer?

Any person age 55 or over, who wants to share the benefits of a lifetime of living is eligible. There are no restrictions based on education, income, or experience. Anyone who wants to feel useful, needed, and appreciated will profit from becoming part of the SISC network.

What Do Volunteers Do?

Volunteers are matched with local and national organizations, giving them countless service opportunities in areas like disaster preparedness and relief, helping move people toward their financial independence and home ownership goals, assisting in classrooms or becoming a mentor, helping other seniors get the health care they need, serving in food banks, or assisting veterans and their families. SISC Volunteers contribute an average of three hours per week and there is no minimum requirement of service hours. However, to remain an active member, participants must volunteer at least once every three months. One of the great things about SSOC is that volunteers decide the hours and the days they want to participate. Any time contributed is greatly appreciated and coordinators will even tailor assignment to fit specific needs and preferences.

Responsibilities

Volunteer assignments are not only important to SISC; they're important to partner agencies and the public. All participants are expected to perform the duties to the best of their abilities, observe the days and hours agreed upon, cooperate with staff and other volunteers, and follow the policies set forth by the partner agency. If a problem should arise with respect to an assignment, please speak with the partner agency staff and/or someone at the SISC office. Please inform the partner agency volunteer coordinator if you cannot report to your assignment, will be late, or must leave early. SISCrealizes that emergencies and conflicting commitments will arise. However, if you will be away for an extended period of time, or if you choose to discontinue serving at your partner agency, please inform both the agency and SISC in advance. You may encounter confidential information concerning the partner agency, its employees, and/or people it serves. It is expected that all volunteers maintain the confidentiality of that information. Please also keep the SISC office informed of any changes in phone number, mailing address, and email.

Reporting Volunteer Hours

Most volunteers report their hours on a monthly basis usually through the partner agency where they typically serve in more than one capacity. SISC is especially interested in those who can volunteers within the areas of education, disaster preparedness/relief, economic opportunity, environmental stewardship, veterans and military families, and Healthy Futures (food banks, independent living for seniors, and educating other seniors about Medicare benefits).

Benefits

• Insurance: All SISC Volunteers are covered by supplemental accident, public liability and excess-auto liability while they are serving in their communities. This is provided at no cost to the volunteers. In case of an accident while volunteering you should call the SSOC Office at (210)415-4747. SISC Staff will assist you with the claim process. The SISC insurance coverage is secondary coverage, so it only pays claims not covered by primary insurers.
• Flexible Schedule: SISC strives to maintain flexibility in scheduling volunteer assignments and no minimum number of service hours are required. However, volunteers must serve and report at least one hour every three months to be considered a member.
• Recognition: All volunteers receive a lapel pin and laminated name badge upon registering. SISC provides one major recognition event annually for its volunteers and several other socials throughout the year depending on your area of service.
• Leadership Training: SISC staff provide in-service training and support to those wanting more of a leadership role. . If you have an interest in advising or assisting the SISC Advisory Council in your county, please contact Director Patricia Buckley. The council meets in January, May, and September and its functions include planning volunteer recognition events, evaluation, and future direction of the program.
• Change in Assignments: If you are interested in trying out new skills or advancing to more difficult tasks, staff will accept your request at any time. You may either accept an existing opportunity or ask SISC to possible develop a new assignment that fits your interests.
• Quarterly Newsletter All SISC volunteers receive a quarterly newsletter keeping them up to date on SISC activities.

What Is A SISC Partner Agency?

The organizations where volunteers serve are called partner agencies. Only nonprofit organizations or health care agencies may serve in this role. The partner agency must sign a Memorandum of Understanding (MOU) that lists SISC policies. The organization then agrees to offer volunteers appropriate and specific assignments on a regularly scheduled basis. SISC volunteers do not replace paid staff at a partner agency and no one at a partner agency will ask volunteers to do anything their staff is unwilling to do. The partner agency staff is there to provide supervision, training, and in-service instruction to do the volunteer work effectively. In most cases, the SISC partner agency assigns one person to serve as their volunteer coordinator.

Short-term Assignments

Realizing that many volunteers want to serve their community and still enjoy retirement, short-term assignments are available. These include mailings, office work, or special event assistance. Although they are short-term positions, they can still involve leadership service for a few months. One of the most flexible options is Senior Medicare Patrol. Those interested in this program will receive online training to help combat Medicare fraud and abuse as part of a team.

If you believe in the mission of the SISC of South Central Texas and have seen its positive impact on the community at large, please consider donating. Contact Director Patricia Buckley with any questions. Special thanks to the United Way, the State of Texas, and local governments for their support.

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