Consumer Information
About The Higher Education Opportunity Act (HEOA)
The Higher Education Opportunity Act (Public Law 110-315) (HEOA) was enacted on August 14, 2008, and reauthorizes the Higher Education Act of 1965, as amended (HEA). This page provides information on TLU's compliant with the HEOA, including the Integrated Postsecondary Education Data System) IPEDS, student outcomes, health and safety, and student financial assistance.
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General Institutional Information
- Accreditation
- Athletics (Equity in Athletics Disclosure Act)
- Career and Job Placement Services
- Computer Use and File Sharing
- Conflict of Interest Policy
- Copyright Infringement Policies and Sanctions
- Educational Program
- Equity in Athletics Data Analysis 2020
- FERPA
- Facilities and Services for Students with Disabilities
- Faculty - also listed in Course Catalog, p. 255
- Financial Aid Refund Policy and Return of Federal Aid
- Financial Statements (May 31, 2019 and 2018)
- Financial Statements (May 31, 2020 and 2019)
- Financial Statements (May 31, 2021 and 2020)
- Form 990 (May 31, 2018)
- Form 990 (May 31, 2019)
- Form 990 (May 31, 2020)
- Instructional Facilities
- Net Price Calculator
- Price of Attendance
- Refund Policy – Course Catalog, p. 221
- Registrar’s Withdrawal Information
- Student Activities
- Student Diversity
- Title II Teacher Training Undergraduate Program Report
- Title II Teacher Training Alternative Certification Program Report
- Textbook Information
- Transfer of Credit and Articulation Agreements
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Student Financial Assistance
- Assistance Available from Federal, State, Local and Institutional Programs
- Contact information for Assistance in Obtaining Institutional or Financial Aid Information
- Federal Student Financial Aid Penalties for Drug Law Violations
- Institutional Code of Conduct for Education Loans - TLU’s Lender Code of Conduct
- Loan Counseling for Student Borrowers
- Notice of Availability of Institutional and Financial Aid information
- Preferred Lender Lists - Private Loan Lender Links
- Preferred Lender Arrangements
- Student Loan Information
- Health and Safety
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Student Outcomes
Program-Specific Student Success
- Accounting: Internship & Job Placement Rates and CPA Exam Pass Rates
- Athletic Training: Graduation & Board of Certification Examination Passing Rates
- Education: TExES Certification Exam Pass Rates
- Nursing NCLEX Exam Pass Rates and Job Placement
- Intercollegiate Athletic Program Participation Rates and Financial Support Data
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Student Complaint Resolution
Texas Lutheran University desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Students who desire to resolve a grievance should follow the university’s grievance procedure as found in the TLU Student Handbook.
However, if an issue cannot be resolved internally, prospective and current students may file a complaint with the Texas Higher Education Coordinating Board and/or with TLU’s accrediting agency, The Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).
Student Complaint Resolution by the State of Texas
The Texas Higher Education Coordinating Board is the appropriate state agency in which prospective or current students may find policy information or file a complaint.
Student Complaint Resolution by the Accreditation Agency
Texas Lutheran University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate and master's degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097, call 404-679-4500 for questions, or visit sacscoc.org about the accreditation of Texas Lutheran University.
Grievance Procedures
Most problems between students and faculty/staff can and should be resolved between the parties involved. Hence, a student should initially go directly to the faculty or staff member involved. If the concern/conflict cannot be resolved at this level, the student should see the department chair or, in the case of a conflict in a university sport, the athletic director or, in the case of a conflict with a staff member, the staff member’s supervisor. If circumstances preclude discussing the concern/conflict with the department chair, athletic director, or supervisor, a student may address their complaint with the dean of students office.