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Resources & Support Services

Here To Help

Here To Help Document

Confidential (Non-Reporting) Resources

  • Counseling Center/TLU Care: The Counseling Center (Hahn Annex) provides confidential individual and group counseling services to TLU students. Students can stop by or call 830-372-8009
  • MyTLU Counseling Services
  • available 24/7

Employee Assistance Program (EAP)

The EAP offers confidential counseling for benefits-eligible employees regarding personal or work-related problems that may be interfering with quality of life or work performance.

Campus Pastor

Student Health & Wellness Center

Athletics Trainers

  • The Athletics Training staff provides confidential health services to TLU student-athletes and Athletics Training students.
  • Matt Matocha;; 830-372-6319
  • Amy Menzies;; 830-372-6319
  • Nicole Curtis;; 830-372-6319

Guadalupe Valley Family Violence Shelter Advocate

  • GVFVS provides an advocate on-campus one day/week and a representative is available to speak or provide other support 24/7. GVFVS also operates a facility which provides survivors with emergency shelter and transportation and support, if needed, to GRMC for a SANE exam.
  • Ashton Story;; 830-372-2780
  • Counselor available 24/7 at 800-834-2033

Emergency Resources

Seguin Police Department

University Police Department

Guadalupe Regional Medical Center Emergency Room (SANE Exams)

  • GRMC offers a SANE (Sexual Assault Nurse Examiner) team that provides confidential medical services including forensic exams, STI / pregnancy testing, support resources, and advocacy.
  • 800-506-6394 or 830-379-2411;
  • Weekends and After Business Hours

Title IX Services

  • Under the guidance of the Title IX Coordinator, provides supportive measures (interim actions) and conducts neutral investigations of allegations of sex and gender discrimination, Title IX sexual harassment, and retaliation against students, employees, and, in some instances, visitors and guests.
  • 830-372-6327;

View Mission Statement

Community Resources

Guadalupe Valley Family Violence Shelter (Seguin)

Crisis Center of Comal County (New Braunfels)

Hays-Caldwell Women’s Center (San Marcos)

  • 512-396-3404
  • Counselor available 24/7 at 800-700-4292 or 512-396-HELP

The Rape Crisis Center (San Antonio/Bexar County)

  • 210-521-7273
  • Counselor available 24/7 at 210-349-7273

Seguin Family Health Center

  • 830-379-9797

Preserving Evidence

Texas Lutheran University encourages all individuals who have experienced sex and gender discrimination (sexual harassment, sexual assault, relationship violence, stalking, sexual exploitation, or other discriminatory behavior) to preserve any and all available physical evidence in order to preserve their reporting options. Those options include criminal (local and/or University police), administrative (University/Title IX Services), and civil law enforcement.

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National and State Organizations/Hotlines

RAINN (National Sexual Assault Hotline)

  • Live, secure, anonymous crisis support for those affected by sexual violence.
  • 800-656-4673

National Domestic Violence Hotline

  • 24/7 hotline providing tools and support for survivors of domestic violence.
  • 800-799-SAFE (7233)

Texas Association Against Sexual Assault

Texas Advocacy Project

State Bar of Texas Lawyer Referral Information Service (LRIS)

Texas Law Help

Student Financial Services

Accessibility Services

  • 830-372-8009; TLU Counseling Center (students)
  • 830-372-8019; (employees)