Resources & Support Services
Here To Help
Confidential (Non-Reporting) Resources
- Counseling Center/TLU Care: The Counseling Center (Hahn Annex) provides confidential individual and group counseling services to TLU students. Students can stop by or call 830-372-8009
- MyTLU Counseling Services
- www.tlu.care available 24/7
Employee Assistance Program (EAP)
The EAP offers confidential counseling for benefits-eligible employees regarding personal or work-related problems that may be interfering with quality of life or work performance.
- 888-293-6948; EAP Counseling provided by Morneau Shepell
Campus Pastor
- Pastor Wes Cain provides confidential counseling services to students.
Student Health & Wellness Center
- The Student Health & Wellness Center provides confidential medical services to TLU students.
- 830-372-8068; healthservices@tlu.edu
- www.tlu.care available 24/7
Athletics Trainers
- The Athletics Training staff provides confidential health services to TLU student-athletes and Athletics Training students.
- Matt Matocha; mmatocha@tlu.edu; 830-372-6319
- Amy Menzies; amenzies@tlu.edu; 830-372-6319
- Nicole Curtis; ncurtis@tlu.edu; 830-372-6319
Guadalupe Valley Family Violence Shelter Advocate
- GVFVS provides an advocate on-campus one day/week and a representative is available to speak or provide other support 24/7. GVFVS also operates a facility which provides survivors with emergency shelter and transportation and support, if needed, to GRMC for a SANE exam.
- Ashton Story; advocate@safeseguin.org; 830-372-2780
- Counselor available 24/7 at 800-834-2033
- http://safeseguin.org
Emergency Resources
Seguin Police Department
- Individuals may report an incident that occurs in Seguin, with or without filing charges.
- Call 911 for emergencies. For non-emergencies, dial 830-379-2123.
- https://www.seguintexas.gov/departments/police/police_home.php
University Police Department
- Individuals may report an incident, with or without filing charges.
- Call 911 for emergencies. For non-emergencies, dial ‘0’ on any TLU phone or 830-372-8000.
- https://www.tlu.edu/directory/tlu-police-department
Guadalupe Regional Medical Center Emergency Room (SANE Exams)
- GRMC offers a SANE (Sexual Assault Nurse Examiner) team that provides confidential medical services including forensic exams, STI / pregnancy testing, support resources, and advocacy.
- 800-506-6394 or 830-379-2411; www.grmedcenter.com/clinical-services/emergency/sane/
- Weekends and After Business Hours
Title IX Services
- Under the guidance of the Title IX Coordinator, provides supportive measures (interim actions) and conducts neutral investigations of allegations of sex and gender discrimination, Title IX sexual harassment, and retaliation against students, employees, and, in some instances, visitors and guests.
- 830-372-6327; titleix@tlu.edu
Community Resources
Guadalupe Valley Family Violence Shelter (Seguin)
- Ashton Story; advocate@safeseguin.org; 830-372-2780
- Counselor available 24/7 at 800-834-2033
Crisis Center of Comal County (New Braunfels)
- crisiscenter@crisiscenternb.org; 830-620-7520
- Counselor available 24/7 at 800-434-8013 or 830-620-4357
- For hearing impaired please text 830-310-2199
Hays-Caldwell Women’s Center (San Marcos)
- 512-396-3404
- Counselor available 24/7 at 800-700-4292 or 512-396-HELP
The Rape Crisis Center (San Antonio/Bexar County)
- 210-521-7273
- Counselor available 24/7 at 210-349-7273
- 830-379-9797
Preserving Evidence
Texas Lutheran University encourages all individuals who have experienced sex and gender discrimination (sexual harassment, sexual assault, relationship violence, stalking, sexual exploitation, or other discriminatory behavior) to preserve any and all available physical evidence in order to preserve their reporting options. Those options include criminal (local and/or University police), administrative (University/Title IX Services), and civil law enforcement.
National and State Organizations/Hotlines
RAINN (National Sexual Assault Hotline)
- Live, secure, anonymous crisis support for those affected by sexual violence.
- www.rainn.org
- 800-656-4673
National Domestic Violence Hotline
- 24/7 hotline providing tools and support for survivors of domestic violence.
- www.thehotline.org
- 800-799-SAFE (7233)
Texas Association Against Sexual Assault
- The statewide coalition of survivors, advocates, rape crisis centers, and allied professionals.
- https://taasa.org/
- 512-474-7190; info@taasa.org
Texas Advocacy Project
- Free legal advice on issues of family violence, dating violence, and sexual violence.
- www.texasadvocacyproject.org
- 800-374-HOPE
State Bar of Texas Lawyer Referral Information Service (LRIS)
- www.texasbar.com
- (800) 252-9690
Texas Law Help
- Free legal aid resources
- www.texaslawhelp.org
- 830-372-8010; studentfinancialservices@tlu.edu
- 830-372-8009; TLU Counseling Center (students)
- 830-372-8019; tturner@tlu.edu (employees)