Consumer Information

About The Higher Education Opportunity Act (HEOA)

The Higher Education Opportunity Act (Public Law 110-315) (HEOA) was enacted on August 14, 2008, and reauthorizes the Higher Education Act of 1965, as amended (HEA). This page provides information on TLU’s compliance with the HEOA, including the Integrated Postsecondary Education Data System (IPEDS), student outcomes, health and safety, and student financial assistance.

Texas Lutheran University desires to resolve student grievances, complaints, and concerns in an expeditious, fair, and amicable manner. Students who desire to resolve a grievance should follow the university’s grievance procedure as found in the TLU Student Handbook.

However, if an issue cannot be resolved internally, prospective and current students may file a complaint with the Texas Higher Education Coordinating Board and/or with TLU’s accrediting agency, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).

Student Complaint Resolution by the State of Texas

The Texas Higher Education Coordinating Board is the appropriate state agency in which prospective or current students may find policy information or file a complaint.

File A Complaint

Student Complaint Resolution by the Accreditation Agency

Texas Lutheran University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master’s, and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097, call 404-679-4500 for questions, or visit sacscoc.org about the accreditation of Texas Lutheran University.

Grievance Procedures

Most problems between students and faculty/staff can and should be resolved between the parties involved. Hence, a student should initially go directly to the faculty or staff member involved. If the concern/conflict cannot be resolved at this level, the student should see the department chair or, in the case of a conflict in a university sport, the athletic director or, in the case of a conflict with a staff member, the staff member’s supervisor. If circumstances preclude discussing the concern/conflict with the department chair, athletic director, or supervisor, a student may address their complaint with the office of the dean of students.

Student Achievement

Download one of these PDFs for more information.

Employment and graduate school rates of TLU graduates at graduation. Source: Handshake First Destination Survey

Includes retention rates of first-time, full-time students and four, five, and six year graduation rates, disaggregated by gender and race/ethnicity.

Program Specific Student Achievement and Success