|Annually, Texas Lutheran University informs students of the Family Educational Rights and Privacy Act of 1974, as amended. This Act was designed to protect the privacy of educational records, and Texas Lutheran University complies fully with this act.|
|The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their educational records. |
These rights include:
|2. The right to request the amendment of the student's educational records that the student believes are inaccurate or misleading.|
Students may ask the University to amend a record that they believe is inaccurate or misleading. They should write the University official responsible for the record, clearly identify the part of the record they want changed, and specify why it is inaccurate or misleading. If the University decides not to amend the record as requested by the student, the University will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.
|3. The right to consent to disclosures of personally identifiable information contained in the student's education records, except to the extent that FERPA authorizes disclosure without consent.|
One exception which permits disclosure without consent is disclosure to school officials with legitimate educational interests. A school official is a person employed by the University in an administrative, supervisory, academic or research, or support staff position (including law enforcement unit personnel and health staff); a person or company with whom the University has contracted (such as an attorney, auditor, or collection agent); a person serving on the Board of Trustees; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks. A school official has a legitimate educational interest if the official needs to review an educational record in order to fulfill his or her professional responsibility.
|4. Directory information includes the following:|
name, address, phone number, photo, major, participation in sports, awards and honors, height and weight (for athletes), degrees, dates of attendance, campus e-mail address, photographic/videotaped images and previous colleges attended.
|Student Complaint Resolution|
Texas Lutheran University desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Students who desire to resolve a grievance should follow the University’s Grievance Procedure as found on page 16 of the TLU Student Handbook. However, if an issue cannot be resolved internally, prospective and currant students may file a complaint with the Texas Higher Education Coordinating Board and/or with TLU’s accrediting agency, The Southern Association of Colleges and Schools.
Student Complaint Resolution by the State of Texas
The Texas Higher Education Coordinating Board is the appropriate state agency in which prospective or current students may file a complaint. Information on the policy and process of how to do so can be found on the website at www.thecb.state.tx.us
Student Complaint Resolution by the Accreditation Agency
Texas Lutheran University is regionally accredited by the Southern Association of Colleges and Schools (SACS). Information on their complaint policies, procedures, and complaint form can be found at www.sacscoc.org