Senior Data Analyst

Position Information

This position is responsible for ensuring student data is processed and tracked appropriately and accurately for undergraduate, transfer, and graduate students. This position supports the Office of Admissions by utilizing various software platforms for application processing and inquiry/prospect management, data integrity, and quality control.

Responsibilities include:

• Knowledge of admissions operations and cycles for traditional freshman students, transfer students, non-traditional students, and graduate students.
• Responsible for importing application data from ApplyTexas and the Common Application, and reviewing submitted Slate applications. Able to recognize inconsistencies in high school graduation year, date of birth, and other key pieces of information.
• First-line troubleshooting for application import and document issues.
• Processes applicant documents received electronically through Parchment and other sources as well as hard copies. Understands required documents for various application types.
• Proactively reviews and audits CRM data and continuously acts to correct data irregularities and errors to maintain a high level of data integrity.
• Collaborates with the Associate Director for Admissions Information Systems regarding CRM administration and quality control.
• Creates and edits CRM queries as appropriate.
• Scans and links documents received by various sources such as; but not limited to, U.S. Postal Service mail, fax, and/or hand-delivered to office.
• Sends preliminary emails or phones applicants with follow-up questions if needed. Processing of email correspondence to the applicant email box.
• Decision processing to include: determining the appropriate letters to send regarding the admissions decision; ensuring that accepted applicants are processed (mailing of acceptance packet), releasing decisions (admits/denials).
• Processes the application file through the withdrawal, cancellation, or deposit cancel processes, and any appeal decisions.
• Creates, updates, and maintains organization records within the CRM (Slate) and Jenzabar.
• Assists with the annual updating of all forms needed for the application process.

• Trains Part-time Data Analyst on tasks and procedures to be completed when out of office.
• Demonstrates knowledge of Slate source formats for data imports.

• Understand and support the mission and strategic plan of Texas Lutheran University

Job Requirements:

• High school diploma or equivalent is required, with advanced training and/or technological experience preferred.
• 3-5 years of experience working in databases, preferably in an Admissions office setting.
• Knowledge of computers is required (i.e., Microsoft Office, database management software, scanning software)
• Attention to detail and strong organizational skills
• Ability to work independently within the scope of the job responsibilities is expected
• Ability to multi-task, set priorities and meet deadlines.
• Ability to use judgment to solve problems is expected
• Must be able to maintain a high level of confidentiality
• Excellent interpersonal and communication skills

Benefits are competitive. Texas Lutheran University, an accredited university affiliated with the Evangelical Lutheran Church in America, is located 35 miles from downtown San Antonio. Please submit a cover letter, application, resume, and the contact information for at least three professional references to:

Human Resources
Texas Lutheran University
1000 W. Court Street
Seguin, Texas 78155
FAX: (830) 372-6409
Email: humanresources@tlu.edu

Review of applications will begin immediately and continue until an appointment is made.