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Director of Student Accounts

Texas Lutheran University is currently accepting applications for the position of Director of Student Accounts.

Position Information

The primary role of the Director of Student Accounts is to work as an integrated member of the Student Financial Services team with oversight of the university’s student accounting, billing, receivables, and cash management/collection efforts while ensuring compliance with federal and state regulations. This is a full-time position which will report directly to the Director of Student Financial Services.

Responsibilities include:

Student Accounts Receivable:

  • Supervise daily operations of cashier windows
  • Monitor cash flow and cash levels for the business office
  • Oversee all online payments and processes
  • Coordinate with Accounts Receivable Specialist to prepare and distribute monthly student billing statements
  • Coordinate with Accounts Receivable Specialist to prepare and generate student refund checks
  • Maintain and update student account section of portal
  • Coordinate student balance and status issues with other departments
  • Manage Accounts Receivable module including updating for billing, price or transaction changes and implementing new upgrade-related processes
  • Maintain aging for student accounts and perform collection procedures as needed
  • Maintain relationships and current information with collection agencies
  • Prepare 1098-T’s
  • Oversee Perkins loans administration
  • Manage third party billings
  • Prepare audit reports

Supervisory Duties:

  • Accounts Receivable Specialist
  • Student Workers, as needed

Cross-training and Support:

  • Learn all key processes of the combined financial aid and student account team of Student Financial Services.
  • Perform accounting or other office duties during peak period throughout the year

Job Requirements:

  • Bachelor’s Degree in business or related field preferred
  • Minimum of 1-2 years of related experience required
  • Familiarity with general accounting procedures
  • Experience in higher education environment preferred
  • Supervisory experience preferred
  • Strong interpersonal skills, including excellent and tactful verbal and written communication skills
  • Proficiency with computer-based spreadsheets, data retrieval and word processing
  • Attention to accuracy and details
  • Ability to exercise independent judgment and work as a team member when required
  • Ability to maintain a high-level of confidentiality
  • Ability to be organized and meet deadlines
  • Ability to be a self-starter and follow through
  • Understand and support the mission and strategic plan of Texas Lutheran University

Benefits are competitive. Texas Lutheran University, an accredited university affiliated with the Evangelical Lutheran Church in America, is located 35 miles from downtown San Antonio. Please submit an application, a resume, and the contact information for at least three professional references to:

Human Resources
Texas Lutheran University
1000 W. Court Street
Seguin, Texas 78155
FAX: (830) 372-6409
Email: humanresources@tlu.edu

Review of applications will begin immediately and continue until an appointment is made.