Sodexho Catering Services
Planning Your Catering Event

   Room Reservation:

To reserve your room at Hein Dining Hall,  contact us at 372-8085 or 372-8088.  For events being held at Jackson Park, Alumni Student Center or at  the Student Activity Center, contact Chere Jones at 372-6040.  Events at the Fritz House or Jackson Auditorium, contact Susan Rinn at 372-8183. For events at the Dunn Conference Center in Tschoepe Hall, contact Marie Paiz at 372-6060.

Plan Your Food & Beverage Needs:

It  is recommended that you contact Sodexho Dining Services at least two weeks prior to your event date.  Most arrangements can be made by phone, however some may require a visit to the school.  Our phone number is (830) 372-8088 or (830) 372-8087.  Our fax number is (830) 372-6693.  We look forward to working with  you on your future catering needs.

Guarantees:

We require a final count 48 business hours prior to your event.  This will be your guaranteed number for final billing.  If you fail to reach your guaranteed number, you will be charged for 95% of your guaranteed amount. If you go over your guaranteed number, you will be charged for the amount served.

Late Reservations:

A late charge may be assessed for any event booked less than 48 hours notice and requires special handling outside the University System.  We will be happy to assist you in making your event a success.

Exclusivity:

Texas Lutheran Dining Services (Sodexho) will have exclusive rights to all food and beverage events in the Hein Dining Hall.  No outside food or beverage will be permitted at the event without prior approval.

Minimum Charges and Additional Charges:

Events that require glass and china outside the University will carry a $1.50 per person extra charge.  Groups outside the University System will be subject to an 8.25% tax for all food events, unless you provide a tax exempt form with your deposit.  A $75.00 minimum charge will be added to all events delivered off campus to non-TLU organizations. Special table or room arrangements that do not require service of food or beverage will be subject to the following charges:

Attendant Charges:

Attendant charge for punch and cake service is $20.00 per hour.  
Additional carving station charges are $30.00 per hour.

Payment  Policy:

Any non-university organization must pay the balance 48 hours prior to the function.  Prior to the event date, a completed menu and the reservation form with pricing will be sent to your organization.  Any non-university organization will be required to make a 50% deposit at the time of booking.  We accept cash, checks and credit cards.  

Cancellations:

Cancellations made after ten days before the event are subject to be charged 10% of the deposit.