HEOA

General Institutional Information

FERPA
Facilities and Services for Students with Disabilities
Student Diversity
Price of Attendance
Net Price Calculator
Financial Aid Refund Policy and Return of Federal Aid
Registrar’s Withdrawal Information
Refund Policy – Course Catalog, p. 188
Textbook Information
Educational Program
Instructional Facilities
Faculty - Course Catalog, p. 222
Transfer of Credit and Articulation Agreements
Accreditation
Copyright Infringement Policies and Sanctions
Computer Use and File Sharing
Student Activities
Career and Job Placement Services – also Student Handbook, p. 64
Teacher Preparation Program Report

Student Financial Assistance

Assistance Available from Federal, State, Local and Institutional Programs
Federal Student Financial Aid Penalties for Drug Law Violations
Student Loan Information
Loan Counseling for Student Borrowers
Institutional Code of Conduct for Education Loans - TLU’s Lender Code of Conduct
Preferred Lender Lists - Private Loan Lender Links
Preferred Lender Arrangements

Notice of Availability of Institutional and Financial Aid information

Contact information for Assistance in Obtaining Institutional or Financial Aid Information

Health and Safety

Drug and Alcohol Abuse Prevention Program
Vaccination Policies
Campus Security Policies and Crime Statistics
Fire Safety Policies

Student Outcomes

Retention and Graduation Rates  
Job Placement for Graduates
Graduate School Placement

Intercollegiate Athletic Program Participation Rates and Financial Support Data

Voter Registration

Voter Registration forms are available in the office of Residence Life.

Student Complaint Resolution

Texas Lutheran University desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Students who desire to resolve a grievance should follow the university’s grievance procedure as found on page 16 of the TLU Student Handbook. However, if an issue cannot be resolved internally, prospective and current students may file a complaint with the Texas Higher Education Coordinating Board and/or with TLU’s accrediting agency, The Southern Association of Colleges and Schools.

Student Complaint Resolution by the State of Texas

The Texas Higher Education Coordinating Board is the appropriate state agency in which prospective or current students may file a complaint. Information on the policy and process of how to do so can be found on the website at www.thecb.state.tx.us.

Student Complaint Resolution by the Accreditation Agency

Texas Lutheran University is regionally accredited by the Southern Association of Colleges and Schools (SACS). Information on their complaint policies, procedures, and complaint form can be found at www.sacscoc.org.

Grievance Procedures

Most problems between students and faculty/staff can and should be resolved between the parties involved. Hence, a student should initially go directly to the faculty or staff member involved. If the concern/conflict cannot be resolved at this level, the student should see the department chair or, in the case of a conflict in a university sport, the athletic director or, in the case of a conflict with a staff member, the staff member’s supervisor. If circumstances preclude discussing the concern/conflict with the department chair, athletic director, or supervisor, a student may address their complaint with the dean of students office.