General Institutional Information
Facilities and Services for Students with Disabilities
Price of Attendance
Net Price Calculator
Financial Aid Refund Policy and Return of Federal Aid
Registrar’s Withdrawal Information
Refund Policy – Course Catalog, p. 188
Faculty - also listed in Course Catalog, p. 222
Transfer of Credit and Articulation Agreements
Copyright Infringement Policies and Sanctions
Computer Use and File Sharing
Career and Job Placement Services – also Student Handbook Chapter 8, Campus Services & Facilities
Teacher Preparation Program Report Traditional
Teacher Preparation Program Report Alternative
Student Financial Assistance
Assistance Available from Federal, State, Local and Institutional Programs
Federal Student Financial Aid Penalties for Drug Law Violations
Student Loan Information
Loan Counseling for Student Borrowers
Institutional Code of Conduct for Education Loans - TLU’s Lender Code of Conduct
Preferred Lender Lists - Private Loan Lender Links
Preferred Lender Arrangements
Health and Safety
Voter Registration forms are available in the Jon and Sandra Moline Center for Servant Leadership.
Student Complaint Resolution
Texas Lutheran University desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Students who desire to resolve a grievance should follow the university’s grievance procedure as found on page 16 of the TLU Student Handbook. However, if an issue cannot be resolved internally, prospective and current students may file a complaint with the Texas Higher Education Coordinating Board and/or with TLU’s accrediting agency, The Southern Association of Colleges and Schools.
Student Complaint Resolution by the State of Texas
The Texas Higher Education Coordinating Board is the appropriate state agency in which prospective or current students may file a complaint. Information on the policy and process of how to do so can be found on the website at www.thecb.state.tx.us.
Student Complaint Resolution by the Accreditation Agency
Texas Lutheran University is regionally accredited by the Southern Association of Colleges and Schools (SACS). Information on their complaint policies, procedures, and complaint form can be found at www.sacscoc.org.
Most problems between students and faculty/staff can and should be resolved between the parties involved. Hence, a student should initially go directly to the faculty or staff member involved. If the concern/conflict cannot be resolved at this level, the student should see the department chair or, in the case of a conflict in a university sport, the athletic director or, in the case of a conflict with a staff member, the staff member’s supervisor. If circumstances preclude discussing the concern/conflict with the department chair, athletic director, or supervisor, a student may address their complaint with the dean of students office.